Leadership and management

Being successful in a leadership role demands new skills to get results through other people.  These may not be skills that you have exercised in previous roles.

We can help leaders to find a way of striking the right balance in the way that you lead and supervise other people.  Our training is based around highly practical exercises taken from your own live issues, giving you a sound grounding to put your skills into effect back in the workplace. 

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Who is this for?

Leadership skills training is aimed at people who build and lead teams to achieve their goals. Managers, professionals, team leaders and customer service staff are just some examples of people who have benefited.

Whether you are moving into a management role, or wish to enhance your performance when supervising others you will benefit from this programme.

Related programmes which might be of interest:

• Coaching Skills
• Advanced Communications Skills
• NLP

“Leadership and learning are indispensable to each other." 
John F Kennedy

The benefits

• Understand team dynamics, the stages of team formation and how an effective manager can ensure that their team is performing well
  
• Recognise individual communication styles (self and others) and be able to adapt communications effectively for the needs of the team
  
• Recognise the importance of setting goals, how to set goals that are meaningful and motivational, and how to monitor and assist in the achievement of these goals
  
• Have developed your own emotional intelligence, your self-awareness, and the values and beliefs which affect your success
  
• Have a model for coaching staff and be able to use this to assist in a wide range of development needs
  
• Be able to give and receive constructive feedback
  
• Understand one’s own reaction to handling conflict situations, and have options for improving the way in which conflict is handled
  
• Know how to build productive staff relationships, analyse staff needs and manage communications with them for the best results

Testimonials

Madeleine is very, very good at putting over the strands of intricate psychology that govern our relations with our colleagues.  This is invaluable in a management of staff situation. Sally O’Brien - Abbey Business Centres

“It was fun, well thought through and well-presented.  I learnt quite a few insights on leadership.”
Ian Gilmour –The Church of Scotland

“Delivery and subject matter was superb – provided much food for thought.  Excellent tools for everyday use.”
Adrian Axtell – Unite the Union

“Madeleine and the course were excellent!  I’ve attended a similar course in the past and it didn’t come close to the quality of this one.  I’ve learned so much.”
Vicky O’Brien – Release Co-ordinator.

Really good for managers looking to build their team.”
Lisa McEwan – Abbey Business Centres