Management training Scotland - Allen Training Associates
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Course information
Course duration
2 days
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Tel: 0845 094 2490

Competency Based Interviewing

Many HR Professionals agree that traditional interviewing is not a reliable predictor of future performance - and poor recruitment decisions can be very costly.

Competency-based interviewing provides a best-practice recruitment approach that:

  • Is fair to all candidates
  • Probes candidates' experience for evidence of past behaviours most likely to predict future performance
  • Increases the probability of making good recruitment decisions.

Course Benefits

  • Write and maintain competency-based job descriptions
  • Select and use a range of questioning and listening skills
  • Recognise and interpret non-verbal communication
  • Gather competency-based evidence at interview
  • Capture and evaluate interview evidence
  • Understand the legal and administrative responsibilities of an interviewer

What will the course cover?

By the end of the training you will be able to:
  • Write and maintain competency-based job descriptions
  • Select and use a range of questioning and listening skills
  • Recognise and interpret non-verbal communication
  • Gather competency-based evidence at interview
  • Capture and evaluate interview evidence
  • Understand the legal and administrative responsibilities of an interviewer

Who should attend?

This course is aimed at anyone who wants to develop their interviewing skills using this technique, or who has little experience of Competency-Based Interviewing. For example:
  • HR professionals
  • Managers who conduct recruitment interviews
  • Small business owners taking on new staff
  • Recruitment consultants

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What they're saying about this course...


"Excellent course – wish I'd learnt this technique years ago" Kathryn Gardner - Office Personnel

"Best course I have attended in 20 years plus. Well structured, holds the attention, fun and motivates" Heather MacDougall - Scottish Agricultural College

"I learnt more in these two days than I have in the last 5 years" Bonnie Clarke - Hays Human Resources

"The overriding benefit to our organisation will be the improved identification, deployment and retention of talented people within our industry. I would recommend Allen Training Associates in particular for their broad yet highly knowledgeable approach and flexible view on training delivery" Lorraine Stoten - Astbury Marsden